If a question says that the Customer has proposed a new change and that will not effect the project much in terms of scope, time, cost and quality. what would be the First course of action .

1. analyse the requested change

2. Request Customer/Stakeholder to report/file a change Request.

In such kind of questions (when its not given that change request have been filed) can we assume that the customer has requested a change via Change request procedure or is it that the customer is just proposing the change and the change is in the initial phase.