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Help in Conflict Resolution Techniques

Hi,

Please help in identifying conflict resolutions with examples.

I am always choosing wrong answer on given a conflict problems except Withdrawal and Forcing.  My doubts are basically 90% worng selection on Smoothing, Compromising and  Problom solving.  Its very hard to selecting correct answer.  I reffered many questions and lot of text on web.  Still getting doubt.  I did many times  Rita 8th edn. page 379.  I never get all right answers.  According to RIta Page 381 the methods may help to choose right answers.

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