Quality question

Which of the following quality control tools and techniques may not be used for root cause analysis?




  1. Add a note hereFishbone diagram



  2. Add a note hereScatter diagram



  3. Add a note hereWhy-why and how-how diagram



  4. Add a note hereCause and effect diagram

crushPMP's picture

B?

yep, but what is C? Is it PMI term?

 Pls refer pg 208 pmbok.

 

crushPMP's picture

.

 Its B.

Fishbone diagram is also known as why -why and how-how diagram and cause and effect daigram and used for root cause analysis