Quality Assurance Q

Question:

Which review process can confirm the implementation of approved change requests including corrective actions, defect repairs, and preventive actions?

Options:

A:  Process analysis
B:  Scope verification
C:  Quality assurance
D:  Quality audits

 

 

You Answered: C
Correct Answer: D
 
 
 
Here I gave answer as Quality assurance because question is asking about process , and Quality audits is a tool..............whats wrong in this thinking ???????
admin's picture

QA is not a review process. Just because it says process doesnt mean the Answer would be QA. You should read and understand the question before you answer.

Read this post to understand the difference between QA and QC. http://pmzilla.com/difference-between-quality-assurance-and-quality-cont...

Here you have implemented a Change request and you need to confirm. ... Quality assurance will not do that. 

If the question were - "Which department can confirm the implementation of approved change requests including corrective actions, defect repairs, and preventive actions?"

I would have selected Quality Assurance.

And, you would have said - "Quality Assurance is not a department. It is a process."

In general, all the four choices mentioned are processes. And Audit is the best process to confirm the implementation. 

Thanks