QUestion on Change Request and Integrated change COntrol

Hi ALl,

I always get confused whether to choose look at the impact or perform integrated change control in the following types of question:-
You are managing a software project which is due for a design document release next week. You are reviewing the document, when an influential stakeholder asks you to add a feature to the existing design. Earlier, this stakeholder tried to bother you with unreasonable demands during the last days of the release. What is the best you can do in this situation?

a)Report his behavior to the senior manager suggesting them why he should no longer be associated to your project as a stakeholder
b)As this person is influential, you have no option but to listen to him and add the functionality
c)Determine the impact of this change on your schedule and their constraints before taking a decision
d)Ask him to submit a written change request form and then follow integrated change control

Explanations:

Answer (d) Ask him to raise a written change request form and then follow integrated change control. It is important that a project manager consider written and well documented change requests for the project.

admin's picture

First step is to convert verbal change requests to Formal Written change request , then you can follow the Integrated Change control process.

Submit the written change request form to the Project Manager. Then the PM follows choice C and documents it on the change request form or additional supporting documents attached to the change request form. Then take to the CCB for approval/reject.