Quality standards not met

Submitted by al.zo on Thu, 04/18/2013 - 14:04

 Hi,

During project executing a project team member informs the project manager that based on her observations, the project cannot meet the quality standards set for it. What would be the LEAST effective thing for the project manager to do?

A review the quality plan

B continue the perform quality assurance process

C revire the process scope statement

D hold a meeting on the issue

Answer given is B with explanation: Perform Quality Assurance involves determining whether standards are being followed. This would be the least effective, since it does not address the specific problem described in the question.  

Why does not address the problem in the question? If the project does not meet quality standard cannot be a problem that correct standards are not followed and thus perform quality assurance is needed?
 
Thanks
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sspawar

Thu, 04/18/2013 - 16:06

 if correct standards are not followed it is also required -- pqa

Julbrown31

Thu, 04/18/2013 - 20:41

 The answer woulda be c) revising the project scope statement... I am curious to how others respond 

steelproject2012

Sun, 04/21/2013 - 10:30

A "review" of the Project Scope Statement would enable the PM to look back; he would be more informed on whether the deliverables are defined within the accepted user criteria.

 

On the other hand, to "continue" Perform Quality Assurance" may not have as much the desired attention to the issue raised.

 

What do others think?

 

bkthakkar

Sun, 04/21/2013 - 12:02

The question here asked is meeting the quality norms.

The scope is clearly defined and hence no issues and how the quality norms to be achieved to meet the project objectives is seen and

hence continue to iterate wth various permutations and combinations of quality assurance process or review back to revise the quality plan.

As the question is least effective, quality assurance would be one as definitely team members have attempted all the combinations and failed to achieve the desired results. Naturally the revised quality plan would be far better than the existing and hence presumably it will be more effective.