question on process improvement plan

Submitted by jagadeesh2k3 on Wed, 10/30/2013 - 06:41
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The project manager develops a process improvement plan to encourage continuous process improvement during the life of the project. Which of the following is a valid tool or technique to assist the project manager to assure the success of the process improvement plan?
A. Change control system
B. Process analysis
C. Benchmarking
D. Configuration management system

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jagadeesh2k3's picture

jagadeesh2k3

Wed, 10/30/2013 - 10:57

 

hello...can any one answer the above question. I dont have answer for the above and would like an expert to solve my concern here.

I m confused between options A and C

Vishwanath

Wed, 10/30/2013 - 11:06

 Dear Friend,

       Bench Marking the correct option. Refer to PMBOK Pg-230.

Regards,

Vishwanath

 

 

 

Vishwanath

Wed, 10/30/2013 - 11:07

  Dear Friend,

       Bench Marking the correct option. Refer to PMBOK Pg-230.

Regards,

Vishwanath

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jagadeesh2k3

Wed, 10/30/2013 - 11:39

 Thanks Voswanath. that helps :)

ranatungawk's picture

ranatungawk

Wed, 10/30/2013 - 16:58

5.2.2.9 Benchmarking
Benchmarking involves comparing actual or planned practices, such as processes and operations, to those
of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for
measuring performance. The organizations compared during benchmarking can be internal or external.

ravindra_srinath

Thu, 10/31/2013 - 09:06

can someone explain why it is not process analysis as this tool and technique is also for continuous improvement. ALso since process improvement primarily occurs in executing , the answer should be from executing..

alexxxmk

Tue, 11/12/2013 - 18:41

 Pocess Analysis is the correct one. This is an example question from PMI.org 

rajmuthukumar

Thu, 11/14/2013 - 06:06

Hi All,

I will select BenchMarking over "Process Analysis" because the PM is "developing" Process Improvement plan. "Developing" is the keyword here. Process Imrovement plan is developed in Plan Quality Management. In that Bench marking is the TT.

In Execution phase "Perform Quality Assurance" having the "Process Analysis" as TT. This Process Analysis is used to revisit the processes improvement plan and improve. The improved prcoess are updated in the Output "Process Management updates"

Regards,

Raj Kumar 

jagadeesh2k3's picture

jagadeesh2k3

Thu, 11/14/2013 - 07:01

but final call is PMI's and PMI says, process analysis. 

alexxxmk

Thu, 11/14/2013 - 19:09

PMI is right, benchmarking is used when you want to compare your company against competition, or compare your project against other projects in your company. It's like Samsung always do with Apple, they compare the product quality and customer satisfaction numbers to see how they are doing. Process Analysis is just focused on your project, analyzing how is your process doing comparing it with your Process Improvement Plan and find how you can improve some repetitive activities inside your own project.