32. you have recently made the final delivery of your software project to the customer. before making the release, you ensured that thorough testing was done and project scope was verivied. after a week of taking delivery, customer shows his dissatisfaction with the release and says the product doesnt support a critical functionality. he asks you to add this feature immediatly. what should you do ?

a. understand the customer requirement and estimate the additional time and resource required to complete it, communicate the same to the customer