conflict/change
Submitted by agera on Thu, 08/29/2013 - 12:15
Forums:
Your customer is affected by the global recession that has hit the industry. The customer is
cutting the budget by 25%. As a result you propose to the customer that one of the low value
adding deliverables be dropped - that does not affect the functionality of the product. After
several rounds of deliberation, the customer agrees. What mode of conflict resolution technique
was used?
A. Problem-solving
B. Compromise
C. Smoothing
D. Avoiding
